Shipping Policy

At Naomi Daniels Naturals, we are committed to delivering your natural hair products promptly and securely. Our shipping policy ensures that your purchases reach you in perfect condition, wherever you are. Below are the details regarding our shipping process:

Processing Time:

• All orders are processed within 1-2 business days. Orders placed after 3:00 PM  will be processed the following business day.
• Orders are not processed or shipped on weekends or public holidays.

Shipping Rates and Delivery:

• We offer standard and expedited shipping options. The rates are calculated based on the weight of the items in your order and the delivery location.
• Delivery times vary depending on the shipping method chosen and the destination:
  • Standard Shipping: 5-7 business days.
  • Expedited Shipping: 2-3 business days.
• International shipping is available. Delivery times and rates will be calculated at checkout.

Order Tracking:

• Once your order has shipped, you will receive an email notification with a tracking number so you can track your order.

Packaging:

• All products are carefully packaged to ensure they arrive in perfect condition. We use protective materials to prevent damage during transit.

Shipping Restrictions:

• We currently do not ship to P.O. Boxes.
• Certain international destinations may have shipping restrictions or additional customs fees.

Lost or Damaged Shipments:

• If your order is lost or damaged in transit, please contact our customer service team within 7 days of receiving the tracking information. We will assist you in resolving the issue.